Informativa sulla privacy

Welcome to Dream & Tale, a service operated by Pacomaro S.R.L. ("we," "us," or "our"). We respect your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR - EU Reg. 2016/679) and other applicable privacy laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI-powered personalization services to create custom children's books.

Accedendo o utilizzando il nostro Servizio, l'utente acconsente alla raccolta e all'utilizzo dei dati in conformità con la presente Informativa sulla privacy. Se non si accettano i termini della presente Informativa sulla privacy, si prega di non accedere al sito.

1. DATA CONTROLLER

The Data Controller responsible for your personal data collected through this Service is:

Company Name: Pacomaro S.R.L.
Registered Office: VIA BOCCHETTO 6 - 20123 Milan (MI), Italy
VAT Number / Tax Code: IT14757430963
Contact Email: support@dreamandtale.com

2. DEFINITIONS AND INTERPRETATION

Account: Means a unique account created for You to access our Service or parts of our Service.
Personal Data: Is any information that relates to an identified or identifiable individual.
Service: Refers to the Website and the AI-driven book personalization platform.
Usage Data: Refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., IP address, browser type, time spent on pages).
You ("Your"): Means the individual accessing or using the Service, or the parent/legal guardian acting on behalf of a minor.

3. TYPES OF DATA COLLECTED AND PURPOSES

A. Informazioni fornite dall'utente

While using Our Service, We may ask You to provide Us with certain personally identifiable information:

Contact and Billing Information: First and last name, email address, phone number, shipping and billing addresses. (Purpose: Contract fulfillment, shipping your book, and invoicing).
Personalization Data: The child’s name, gender, and custom dedication messages to be printed in the book. (Purpose: Product customization).
User-Uploaded Photos: We collect the photo(s) of the child you upload to allow our AI technology to generate the visual protagonist of the story. (Purpose: AI-driven image processing for order fulfillment).

B. Dati di utilizzo e tecnologie di tracciamento

We automatically collect details of your visits to our Site, including traffic data, location data, and system logs. We use Cookies and tracking technologies like the Meta Pixel to analyze site performance, remember your preferences, and deliver relevant advertisements. You can manage your cookie preferences through our cookie consent banner.

4. AI TECHNOLOGY AND IMAGE PROCESSING

Il nostro servizio utilizza un'intelligenza artificiale generativa avanzata per integrare le sembianze di un bambino nelle illustrazioni dei libri di fiabe.

Purpose: Photos are processed solely to create the stylized illustrations for your specific order.
Zero-Retention Promise: To ensure maximum privacy, all original photos uploaded by the user are used exclusively during the production phase and are automatically deleted from our active servers once the printing and shipping process is completed.
No Public AI Training: We do not use your personal photos or your child's likeness to train public AI models or for any purpose other than fulfilling your order.
Secure Environment: AI processing occurs within a secure, closed-loop system to prevent unauthorized access.

5. CHILDREN’S PRIVACY (GDPR & COPPA COMPLIANCE)

Il nostro servizio è destinato all'acquisto da parte di adulti (genitori, nonni o tutori legali).

Parental Consent: We do not knowingly collect personal data directly from children under 14 (in Italy/EU) or under 13 (in the US).
User Representation: By uploading a photo of a minor, You represent and warrant that You are the parent or legal guardian, or have received express written permission from the legal guardian, to process the child’s likeness for the creation of the book.
Data Protection: We treat images of minors with the highest level of confidentiality. Access to these images is strictly limited to the automated AI process and authorized production staff.

6. LEGAL BASIS FOR PROCESSING (For EU Users)

We process your Personal Data under the following GDPR legal bases:

Performance of a Contract (Art. 6(1)(b) GDPR): To create, print, and deliver your custom book.
Consent (Art. 6(1)(a) GDPR): For marketing cookies, profiling, and the processing of uploaded images of minors.
Legitimate Interest (Art. 6(1)(f) GDPR): To maintain website security, prevent fraud, and optimize our services.

7. DISCLOSURE AND TRANSFER OF YOUR PERSONAL DATA

Non vendiamo, non cediamo in locazione né scambiamo i tuoi dati personali. Potremmo condividere tali informazioni con:

Service Providers (Data Processors): Trusted third-party vendors who assist in print-on-demand production, shipping (couriers), and secure payment processing (e.g., Stripe, PayPal).
Legal Requirements: If required by law or by public authorities, Pacomaro S.R.L. may disclose your information to comply with legal obligations.

Some service providers or AI tools may be located outside the European Economic Area (EEA), such as in the United States. In such cases, we ensure your data is protected via Standard Contractual Clauses (SCCs) or the EU-U.S. Data Privacy Framework.

8. YOUR PRIVACY RIGHTS

Under the GDPR (EU Residents)

You have the right to access, rectify, or request the erasure of your personal data ("right to be forgotten"), restrict or object to its processing, and request data portability. You also have the right to withdraw your consent at any time and lodge a complaint with your local Data Protection Authority (such as the Italian Garante per la protezione dei dati personali).

Under U.S. State Privacy Laws (CCPA/CPRA)

If you are a resident of California or other states with specific privacy laws, you have the right to request access to the data we collect, request deletion, and opt-out of the "sale" of personal information. Please note that Pacomaro S.R.L. does not sell your personal data.

To exercise any of your rights, please contact us at: support@dreamandtale.com.

9. DATA RETENTION AND SECURITY

We retain your Contact and Billing Information for as long as necessary to comply with legal, statutory, accounting, and tax obligations (up to 10 years under Italian law). User-uploaded photos are subject to our strict Zero-Retention policy and are deleted immediately after production. We use industry-standard technical and organizational security measures to protect your data.

10. CHANGES TO THIS PRIVACY POLICY

Potremmo aggiornare la nostra Informativa sulla privacy di tanto in tanto. Ti informeremo di eventuali modifiche pubblicando la nuova Informativa sulla privacy su questa pagina e aggiornando la data "Ultimo aggiornamento".